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Home > Satisfaction Policy
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This page covers our General Warranty and
Satisfaction Guarantee. It applies to all of our products, unless stated
otherwise in the individual item's description.
Warranties and Guaranteed Satisfaction Policies
100% Satisfaction Guaranteed - No Questions asked!
You
have three days from the receipt of your item to contact us and
arrange a return for a return for a full refund. Here are the
details.
You must email us for a Return Authorization Number.
Parcel must be packed properly, and labeled correctly. We will send
you detailed labeling and shipping instructions with your return
authorization number.
Upon proper receipt of the returned item, we will issue you a full
refund.
You are responsible for the return shipping costs, and insurance.
Naturally, it must be returned in "stellar"
condition, with all parts, and the original packaging. Do not use
the original packaging as an outer wrap. It must not have any or
your writing or labels on it.
Your outgoing shipping and handling costs that brought the item to
you may not covered under this guarantee.
However, if you elect for a store credit instead of a refund, then the outgoing shipping costs may be credited so you can apply them against your next purchase, either right away, or anytime in the future.
New Extended Two Year Warranty
All our items have now
been upgraded to have a two year extended replacement warranty
for
our registered customers.
If the item becomes defective,
contact us within the warranty period and we will replace the item
with an item of equal or greater functionality. Naturally, this is
subject to non abuse. (Occasionally Subject to some restrictions)
Customers must return
items at their own cost and must obtain an
RMA (Return
Merchandise Authorization Number) from us. The words "return for
warranty repair" and the
RMA
number must be clearly marked on the outside of the package..

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